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Totality Collection Software
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Price: $449.00


Edition

Upgrade to Network Version


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Totality 4 (up to 1000 active claims): $859.00

Totality 10K+ (up to 10,000 active claims) per database file: $2599.00

Totality 2500 (up to 2500 active claims): $1599.00

Totality 4 network additional user: $340.00

 

Totality is the Right Choice for small and mid-sized debt collection practices
Totality quickly and easily adapts to your business. Law firms, collection agencies, and businesses — medical and dental practices, real property management, and more — use Totality debt collection software to manage their collection activities.

Totality is the most affordable, easiest to learn, and easiest to use debt collection software. You can master Totality in minutes. The intuitive layout makes it easy for new employees to master.

If you handle collections, then you need Totality — the easy to use debt collection software for law firms and collection agencies.

 

 

Automatically Calculates Interest and Tracks Account Balances
While Totality enables you to enter and keep track of a wide variety of information about collection accounts, perhaps its most useful feature is the ability to automatically calculate outstanding balances on collection accounts. Totality calculates the accrued interest on each account, the outstanding balance after each payment or cost, and how each payment is to be allocated between principal, interest and costs. If an account is handled on a contingency fee basis, then once the contingency fee percentage is entered for a particular client, each payment is also allocated between the client's share and the attorney's contingency fee.

Totality ensures that every account if handled properly the first time:


Allocation Methods - Payments for a claim may be allocated in one of six different combinations of costs, interest and principal or on a contingency basis. Whichever method you select, calculations are always accurate.
Interest - Select a default interest rate or assign interest in accordance with a particular contract or agreement. Make interest rate changes to an individual claim or globally to a group of claims.
Payment Calculator - Enter terms of payment agreements and calculate payment amount or number of payments, last payment and payment dates.
Totality delivers financial calculations that you can rely on. Eliminate those complicated spreadsheets and ledgers; let Totality manage every transaction securely and accurately. Totality debt collection software has the flexibility to handle virtually every type of fee arrangement, quickly and easily.

Payment Promises at a Glance

Imagine a single screen where you can quickly review a listing of overdue, current, and future payments for your payment agreements and promissory notes. Eliminate those 'sticky-note' reminders, now you'll be organized and on top of every claim. Make a call, send a follow-up and keep a record of every payment and promise.

Your clients will appreciate your professional claim handling. You'll have a new sense of confidence knowing every detail has been recorded and handled properly. And, you will feel comfortable taking on more business knowing you have the proper system to handle more accounts.

 

Quickly Organizes Every Contact for Easy Access

Totality's Contact Management gives you powerful relational access to every person, company, and claim. Debtors, creditors, clients, and other contacts are stored logically. Enter contact information once and link it to as many claims as necessary. Save hours of time entering the same information over and over again.

Once your contact information is entered in Totality, use it to quickly find every claim involving the contact, schedule calls, create ticklers, and send letters.

Flexible to meet your specific needs and location
Totality gives you the power to track exactly the information you require. Set up is easy, requiring only a few clicks. Choose your Business Type (Law Firm, Collection Agency, or Other) and Totality instantly adapts your screens for you.

A large number of user-defined fields give you the flexibility to track information critical to your activities. Simply identify the data you wish to track and create a label for the field. That's it! Now you can use that information for searching, reporting, and mail merge.

Located outside the United States? No problem! Totality not only handles multiple currencies, you simply select your country, and Totality immediately updates your contact screens with the appropriate formats.

The BIG 'bang for your buck'
In addition to the fast, flexible and accurate financial calculations, Totality users tell us that having all of their contact information organized and available saves so much time that they can handle more claims per staff person or collector than ever before.

Use the QuickList to immediately locate any contact
Whether you have hundreds or tens of thousands of contacts in Totality, you can instantly locate a person and every related claim. Using the QuickList, quickly jump from one claim to another. Add payments, create ticklers, note telephone conversations, set up and review payment agreements. You'll soon wonder how you ever lived without Totality.

Mail Merge increases your productivity
You'll quickly learn to create demand letters and other documents for either a single claim or as many claims as you want using Totality's fast and easy Mail Merge. Just a few mouse clicks and your documents are automatically produced for you. One person can easily do what would be a challenging and time-consuming process for your entire team.

 

Using all your information
Totality's gives you powerful relational access to every person and claim, now use that information to communicate with your clients and run your business.

QuickReports makes reporting fast and easy
Your most frequently used reports are available from the Totality Navigator. Simply select the report type, choose a date range or special group, and click on the Print button. It's that easy!

All 23 of these most commonly used reports are available from the QuickReports Button:

Transactions

Transactions

Payments

Costs

Ticklers

Scheduled Payments

Overdue Payments

Claims

Claim List

Statement of Account

Claim Details

Financial

Notes

Lists

Debtors

Creditors

Clients

Attorneys

Contacts

Users/Collectors

Action Types

Contact Types

Debt Types

Status Types

Tickler Types

Transaction Types

 

Report Manager gives you all the power you need
Occasionally you need a report that just isn't available from the QuickReport menu. No worries, Totality gives you the Report Manager so that you can define the information you need. A few intuitive steps and you'll have exactly what you need.

Examples of some of the reports you can produce with the Report Manager include:

Single Claim Report
Multi-Claim Report
Claim Lists Report
Mail Merge Report
So, get rid of those spreadsheets and prepare to be dazzled by the new capabilities you'll have without the hassle.

 

Reminds you of all your deadlines

Eliminate those to-do lists and scraps of paper. Totality's Ticklers make certain you stay on top of every deadline and reminder:

a debtor promised to send you a check
a client asked you to call with an update next week
you need to file complaints with the court for a number of claims
and many, many more
Totality's full-featured tickler system allows the user to set a tickler, or reminder, for any date. Each user has his or her personal Tickler Queue. When you start Totality in the morning, the Tickler Queue shows you exactly which Ticklers are Overdue, Due Today, and Due in the Future.

When you need to set a Tickler for a group of claims, you can select the group, and create the Tickler once. When you save the Tickler it is automatically applied to every claim in your group.

Ticklers can be rescheduled on the fly, marked as complete or deleted. Totality maintains a database of all ticklers marked complete so they can be accessed and reviewed at any time.

Ticklers can also be created automatically when you make an entry in Totality's automated Claim History.

Automatically Generates Documents for You
Totality has taken the work out of mail merging documents when you use Microsoft Word®. Use your existing Document Templates or create them in Word. Then, simply select the template you wish to use and the claims or contacts you wish to mail merge and press the 'Merge' button.


Totality does the rest! It takes the data you've selected, runs Word and creates the merged documents. Print your documents as you always have and you're done. It couldn't be easier!

One of the first benefits you'll realize from Totality is all of the time you save using the automated Mail Merge features to generate your demand letters, transmittal letters and other standardized documents. In fact, the overhead savings from Mail Merge alone will pay for the software in the first few months.

Quickly set up your system and user preferences
Totality runs equally well on a single machine or on a network.

In a network environment, each user can have his or her own settings and can be set up to view only the claims assigned to the individual collector.

In firms and agencies with multiple attorneys, paralegals or collectors, an operator with Administrative rights may assign claims to an individual, re-assign claims and set up new users.


These Administrative features are quick, easy and convenient:

Configure for law firm, agency or business
Customize for your local currency and country defaults
Customize labels for any field
Set up individual collectors
Assign claims to a specific collector
Re-assign claims, ticklers from one collector to another
Make global changes in interest rates to all claims or a pre-selected group of claims
Totality has been designed with the user in mind. Making your work day easier and more productive is our goal. You'll tell us when we succeed!

 

Totality 4 System Requirements


Totality can be installed and run on a single computer, a peer-to-peer network or a dedicated server network.

Minimum:
Pentium III processor 450 MHz or equivalent
128MB RAM
800x600 screen resolution
50 MB hard drive space
Windows XP Home, XP Professional, or Vista for single computer installation. Network edition requires Windows XP Professional or Windows Vista and wired (not wireless) network
Mail merge requires Microsoft Word 2000 or later or Corel WordPerfect 12.
Recommended:
Pentium 4 processor, 1.4 GHz or equivalent
256MB RAM
1024x768 or higher screen resolution
200 MB hard drive space
Windows XP Professional
High-speed Internet connection and e-mail client program (not web mail).

 

Maintenance


Totality 1000 - First Computer
$15/month

Totality 2500 - First Computer
$30/month

Totality 10k+ - First Computer
$50/month

Each additional computer (any edition)
$5/month

Totality Maintenance Plan is required.
We recognize that excellent support is fundamental to a successful system implementation and long-term customer satisfaction. We offer ongoing, expert customer and technical support, as well as software upgrades and enhancements.

Your first 30 days are FREE!

The Totality Maintenance Plan helps you get the most out of your software, and gives you peace of mind that any problem will be quickly taken care of. The Totality Maintenance Plan includes:

Unlimited technical support
In-version Totality updates
The Totality Maintenance Plan requires credit/debit card validation. After your initial FREE support period, your credit/debit card will be billed automatically at the beginning of every month.

 

 

 

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